The following shipping address requirements are applicable to all destinations:
🚚 The shipping address must be exclusively in Latin characters.
🚚 The limit for Address Line 1 is 35 characters, and for Address Line 2, it is 30 characters.
🚚 Crystal Bright and Blue does not provide address validation services. Therefore, it is the customer’s responsibility to provide an accurate shipping address.
🚚 Delivery to a PO box is advised only for destinations in the United States. For other countries, delivery to a PO box is not advisable and is at the customer’s own risk.
🚚 PO boxes come in various sizes, so it’s the customer’s responsibility to ensure that the ordered product will fit in their PO box. The largest available box measures 12" x 22.5", so products exceeding these dimensions cannot be shipped to a PO box.
🚚 The correct address formatting guidelines should be followed when a shipment is directed to a PO box:
First name: John (matching the name on the box)
Last name: Smith (matching the name on the box)
Address 1: PO Box 1776
Zip code: 28034
City: Dallas
Country: United States
Refund Policy
❣️ In case of a damaged product or a manufacturing error, Crystal Bright and Blue offers a free reprint or a refund if you contact us within 30 days of product delivery. Please get in touch with our team and provide a clear photo and or video showing the issue.
